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 Element
Each separate element within the unit of competency describes what a person should be able to do to achieve competency.
 Emergency Management Plan
An EMP is based on a practical assessment of hazards associated with the work activity or workplace and the possible consequences of an incident occurring as a result of those hazards. External hazards may also affect the safety of the workplace; e.g. a chemical storage across the road. They too should be considered when preparing the EMP. The EMP should be appropriate to the size and complexity of the work site and the number and type of occupants.
 Emoticon
An emoticon (from the two words emotion and icon) is a text-based way of communication a feeling, expression or emotion. Common examples include :-) for a smile, and  :-(  for a frown.
 Endorsed
For supporting material such as Training Products, Learning Materials or Training and Assessment Guidelines to be endorsed, it must go through a formal process of accreditation by the accrediting body described in the TVET Accredtiation Framework.
 Endorsement
The formal process of recognition of supporting material undertaken using the accrediting body.
 Ergonomics
Ergonomics is the study of the design and arrangement of equipment so that people will interact with the equipment in healthy, comfortable, and efficient manner. As related to computer equipment, ergonomics is concerned with such factors as the physical design of the keyboard, screens, and related hardware, and the manner in which people interact with these hardware devices.
 Ergonomist
A professional that specialises in the study and application of ergonomics in relation to health and safety in the workplace. Ergonomics is the study of the design and arrangement of equipment so that people will interact with the equipment in healthy, comfortable, and efficient manner. As related to computer equipment, ergonomics is concerned with such factors as the physical design of the keyboard, screens, and related hardware, and the manner in which people interact with these hardware devices.
 Evidence
Evidence is information gathered to support a judgement of competence against the specifications of the relevant performance standards. Evidence can take many forms and be gathered from a number of sources. Assessors often categorise evidence in different ways for example:
- direct, indirect and supplementary sources of evidence, or a combination of these,
- evidence collected by the candidate or evidence collected by the assessor, and
- historical and recent evidence collected by the candidate and current evidence collected by the assessor.
 Evidence gathering techniques
Evidence gathering techniques means the particular technique or method used to gather different types of evidence. This may include methods or techniques such as questioning, direct observation, structured activities, third party feedback, portfolios and review of products. Also see Assessment method/s.
 Evidence guide
The evidence guide provides advice to inform and support appropriate assessment of this unit. It contains an overview of the assessment requirements followed by identification of specific aspects of evidence that will need to be addressed in determining competence. The evidence guide is an integral part of the unit and should be read and interpreted in conjunction with the other components of competency.
 Evidence plan
Evidence plan forms part of the Assessment Plan and guides and instructs the collection of evidence relating to a particular performance standard, cluster of performance standards or occupational standard, identifying the types of evidence that will need to be gathered to meet the performance criteria evidence requirements.